Nurse Program Admin Assistant null

About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry dedicated to creating intelligent connections that deliver unique innovations and actionable insights.

Your role

As a Nurse Program Admin Assistant, you will have experience and skills in administration, effective communication, documentation presentation, problem-solving, and computer skills. You will have a demonstrated ability in taking a proactive approach, utilize your own initiative, and work through projects with minimal direction and supervision with the ability to work effectively as a member of a multidisciplinary team. You will ensure that the general day-to-day running of the programs is conducted efficiently across the business.

Key responsibilities include:

• Building and maintaining relationships with internal and external staff to ensure the smooth and efficient running of the programs
• Ongoing liaison with line managers and other team members to ensure quality control, general direction, and effectiveness of activities
• Written communication to and regular follow-up with patients and Health Care Professionals to ensure satisfaction and quality program delivery
• Adverse Event reporting management, quality checks, nurse/report follow up and ongoing update training - both IQVIA and client-related
• Providing excellent customer service
• High-quality data entry, word processing, and general administration
• Ensure efficiency and effective service operations by performing all the responsibilities and duties outlined in this Job Description

Training & development

Throughout your career at IQVIA, you have the power to choose your own path. Clinical Research Associates can leverage their experience in a variety of ways that enable them to pursue their unique passions. Whether you choose to advance within a specific therapeutic area or you want to explore something new, you’ll have the opportunity to create the career you want. Read more.

Benefits

IQVIA values its employees and invests in them with resources and benefits to promote their personal well-being and that of their families.

Career progression

From camaraderie to professional development, working at IQVIA provides unique opportunities to advance your career alongside a group of diverse, talented colleagues. With access to industry-leading data and experts, you'll find many opportunities for growth as you solve a variety of challenges. Read more.

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Work life balance

IQVIA has revolutionized how and where to work so employees can make the most of their time, achieve work-life balance, and enhance the employee experience. Read more.

Culture & vibe

Collaboration and teamwork provide the foundation for IQVIA's accomplishments. They strive every day to create and maintain an environment of inclusion where creativity and new ideas thrive – where people of all backgrounds work together, trust and learn from each other, and leverage a wide range of thoughts, experience, and skills to make a difference. Read more.

To know more about what life's like at IQVIA, watch this video:

About you

Skills and experience required:

• A minimum of two years experience in a similar role where you were able to demonstrate the above skills, or an equivalent combination of education, training, and experience.
• Strong computer skills and proficiency in MS Office applications
• A commitment to meeting/exceeding customer expectations, with a strong customer service focus.
• Keen to learn and have the ability to take on new tasks and update training regularly, completed in the required timeframes
• Ability to work and contribute in a team setting
• Strong time management and the ability to prioritize tasks
• Demonstrate a "can do",  flexible and caring approach and positive attitude to work
• Australian Citizen or Permanent Resident (we are not able to offer visa sponsorship for this role)

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to IQVIA Australia.