Web Analyst (Applications) Graduate null

Shape your future with the City of Gold Coast’s Graduate Academy!

We know you are driven by growth and opportunity, eager to progress quickly, and determined to make an impact. That’s why we offer a full time 12-month immersive graduate program designed to unlock your potential, achieve your career goals and equip you with the knowledge, skills and experiences necessary to excel in your chosen career.

The program offers recent university graduates the opportunity to partner with industry leaders across a broad range of areas, projects and initiatives not available anywhere else! No matter what you’re looking for, there’s endless opportunities to make a real difference to your career and your community at the City of Gold Coast.

Be part of the next gen of GC Shapers

Commencing in January 2025, our program provides professional development training and on-the-job experience pathways, designed to help bridge the gap from academic study to the work environment. As a graduate at the City, you will have many opportunities available to you:

• contribute to a range of projects and initiatives that help shape and connect our City
• advice and coaching by future focused, creative, industry leading professionals, mentors and peers
• freedom to carve your own path, with flexibility to design your graduate experience and career direction
• networking opportunities, Grad Talks, exclusive CEO events and exciting team projects, promoting collaboration across all areas of the City
• tailored learning including work-based training and an extensive range of personal, professional and career development training designed to set you up for success
• assistance and support on your path to accreditation
• support for your continued development journey with future opportunities at the City after the program
• work-life balance including 9-day fortnight, flexible working from home arrangements and generous leave entitlements

What’s on offer

We provide application management services for Enterprise and Customer Facing Applications. We provide the ability for staff to use technology to achieve and deliver diverse services internally and externally. For Customer facing applications, it facilitates the customer experience and allows our rate payers and visitors the ability to quickly attend to business or find the right service, so they can go about their days or enjoy their holidays.

The graduate positions will be within the Customer Facing team who manage the Local Government Platform (Pathway), Web Site (Granicus/Microsoft SharePoint), Water Billing System (Grange Water) and the Property Developer Contributions system.

As a graduate in the City Digital and Data team you will work with your line leader and mentor to:

• Assist in managing key strategic customer facing platforms
• Provide advice and support on use of systems
• Configuration and low code / no code development of solutions in partnership with strategic vendors
• Work with business users to maximize the use of technology to drive efficiencies and optimise the integration with other key Council platforms.
• Involvement with system maintenance, including system upgrades, security profiles, regular system audits, troubleshooting, training and technical support services
• Working with the team to draft and review process documents 

What are we looking for from you?

The City is committed to developing skilled graduates into future City leaders who:

• are curious, motivated and driven to make a difference for the future of the Gold Coast
• embrace innovation with a forward-thinking and creative mindset
• seek continuous learning opportunities and are committed to professional development
• are willing to embrace new challenges, learn new skills and adapt quickly
• can analyse information, think logically and solve problems creatively
• possess excellent written, verbal and interpersonal skills and can convey ideas clearly, listen attentively and collaborate effectively
• contribute positively to the team dynamic, respect diverse perspectives and foster a productive work environment