Facilities Co-Ordinator null

About ING Bank Australia

ING Bank Australia is a global bank with products including savings, payments, investments, loans, and mortgages in most of its retail markets. For Wholesale Banking clients, ING provides specialised lending, tailored corporate finance, debt and equity market solutions, sustainable finance solutions, payments & cash management, and trade and treasury services.

To know more about ING Bank Australia, watch this video:

Your role

You’ll respond to staff requests received in the Facilities In-Box, covering day-to-day activities including maintenance, Security, Parking, cleaning, and general staff requests.  You’ll also oversee the smooth running of the Reception area, be on top of issuing the correct Access Passes to Visitors, and assist the Facilities Team with a range of administrative functions.

Being responsible for the Reception area, your role is key to ensuring a positive first impression is gained by all visitors.  

What are you going to do? You will be:

• Managing & responding to staff requests for maintenance, car parking, cleaning & general enquiries.
• Processing Security Access Requests for Visitors, Staff amendments, and New Starters.
• Understanding the requirements of each Access Pass type, and when they should be issued.
• Maintaining a high standard of presentation in the Reception area, ensuring it runs smoothly and efficiently on a daily basis
• Oversee the New Starter process at Reception, to ensure a positive Day 1 experience.
• Carrying out weekly Floor Walks to identify HSE hazards maintenance and general tidiness of the tenancy
• Providing backup support to the cleaning management and catering administration roles.

Salary & benefits

Facilities Co-Ordinator roles may earn an average of NZ$61,000 to NZ$80,000 (Source: Glassdoor)

Employees at ING Bank Australia also enjoy perks such as:

1. Equal Parental Leave
2. Flexible Working
3. Network Groups
4. Read more

Work life balance

FlexING is ING's approach to flexible working. Whether it’s working from home, or varying start and finish times to play sports, pick up the kids, skip peak hour traffic, or study. Whatever the reason, ING empowers its people to manage their work so they don’t miss all the moments that matter. Read more.

Culture & vibe

At ING Bank Australia, having a diverse and inclusive culture isn’t just the right thing to do. It’s essential for delivering on ING's strategy and reflecting the communities they serve. Contrasting perspectives and backgrounds help them be more creative, faster in adapting, and more innovative in designing products and solutions for our customers. Read more.

To know more about ING Bank Australia's culture, watch this video:

About you

Here’s what ING Bank Australia is looking for in this role:

• You’ll be a self-starter; highly competent in managing a range of tasks including strong admin fluency, well-honed numerical & communication skills, strong attention to detail, a wealth of experience in MS Office as well as a “can do” attitude.
• Intermediate experience with Microsoft Office (Word, Outlook, and Excel)
• Strong administrative ability
• Exposure to a reception role
• Excellent written & verbal communication skills
• Solid time management & organisational skills
• Strong customer service ethic

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to ING Bank Australia.