Mylestones has been part of CPL - Choice, Passion, and Life for 24 years supporting thousands of people to reach their potential and find a job they love. We know that with the right support there is no limit to what people with disability can achieve, especially when it comes to employment.
As our Intake Officer, you’ll be joining our friendly and supportive Mylestones team in Cairns. You will be coordinating and completing all participant intakes within the designated Employment Service Areas with the aim of providing people with disabilities a pathway to open employment. This is a dynamic and busy role where you will be networking and building partnerships with schools and disability providers, in order to bring in participants and assist them with employment opportunities.
As an established values-based organization, we are committed to high-quality outcomes for our clients. It’s a great time to join us!
Responsibilities include:
- Manage and coordinate the intake of all participants, and match with Job Development Officers (JDOs) to achieve appropriate outcomes for individual participants.
- Conduct the assessment of participants’ needs and suitability for services and eligibility requirements for CPL and relevant funding bodies/bodies.
- Ensure referrals and commencements meet Disability Support Services (DSS) contractual obligations.
- Develop initial Job Plans, including addressing any barriers to employment, to ensure positive outcomes are achieved by participants.
- Ensure compliance with all funding bodies through accurate record keeping, software, and reporting as it relates to intakes for each participant and site.
- Liaise with schools to ensure that intakes are within eligibility requirements and build relationships to ensure an appropriate number of referrals.
- Build positive networks and relationships with disability employment-related organizations.
- Commitment to the CPL Way - understand the person, give great service, work together and find better ways.
Selection criteria include:
- Demonstrated experience in a similar role working with people with disabilities.
- Ability to negotiate with key stakeholders and provide positive solutions to complex problems.
- Working knowledge of Disability Employment Services (DES) Eligibility Criteria.
- Highly effective communication, networking, and rapport-building skills.
- Preferred previous experience with the intake process of participants into a DES Program and matching to employment staff.
- A valid C class driving license.
- Willingness to obtain Blue card and NDIS Worker Screening card.
- Valid Covid-19 Vaccination Certificate.
Benefits:
- Competitive salary and salary packaging options.
- Salary packaged car and mobile phone.
- Career-building opportunity.
- Professional development.
- Values-based organization with a clear vision and commitment to the client.